- Employer: Golden Careers
Job Description
Job Description
Our client is a reputable and well-established investment firm with headquarters in Limassol, Cyprus and representative offices in other EU countries as well as Australia. They are looking to add an Turkish speaker to their team that will be responsible for providing high quality customer service to the company’s clients. The successful candidate will be native/fluent in Turkish with a positive attitude and ability to work shifts.
Reference #: GC004274
Job Responsibilities
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieve targeted results
Requirements
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Excellent oral and written skills in Turkish
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
