Merchant Account Manager (VAC-N485)

Job Description

Our client is a fast-growing and innovative service provider established in Limassol with international exposure and due to continuous growth, they are looking to recruit a Merchant Account Manager to handle and manage our service providers (PSPs and EMIs mainly).

Our team consists of IT, Marketing, eCommerce & other high caliber professionals with experience in different industries.

Job Responsibilities:

• Manage service providers’ applications, commercials, and agreements is in line with the different stake holders’ requirements.
• Perform KYB review on service providers.
• Create and/or Organise service providers information logging, reporting, and sharing processes.
• Perform research, analysis and presentation of new payment and risk management solutions to the head of department according to the current business needs and growth strategy.
• Be on top of new payments and risk management solutions and trends within the industry.
• Develop strong professional relationships with business partners, all customer-facing departments, finance, and compliance teams.
• Keep suppliers up to date with relevant company business needs and requirements.
• Regularly initiate performance and cost analysis on tools and department procedures.
• Perform payment methods configurations and testing.
• Perform various computations, reconciliations and produce relevant reports.
• Contribute to ensure the overall readiness of all departments for the launch of new ecommerce products and functionalities.
• Be one of the points of contact for internal stakeholders for high level queries and ensure stakeholder reports are always kept up to date.
• Constantly develop self to increase personal contribution to the role.

Requirements:

• Solid demonstrated working knowledge of at least 3 of the 5 below points:

1. Project and tasks management.
2. Platforms/systems technical implementation and optimisation.
3. Business relationship management.
4. Online payment and/or Risk management systems.
5. Business Analysis and process optimisation.

• At least 3 years of proven experience in a similar leading role within the high-risk merchant industries.
• Fluent in English, spoken and written
  Proficiency with Microsoft Office applications, particularly Excel

Other skills:

• Good planning, organizational and time management skills, including ability to estimate effort and duration of Project Management tasks
• Coaching and Team Leading skills.
• Meticulous, takes initiative and possesses good analytical skills.
• Efficient Recruitment.
• Organised, efficient, and looking to succeed within a results-driven team.
• Attention to details, inquisitive nature and confident in the decision making.
• Self-starter and able to work without direct supervision.3
• Ability to motivate oneself and others in challenging conditions.
• Flexibility to work on call evenings and/or weekends if needed.

Working hours:

Working on shifts (5 days a week from 9h00 to 18h00). Example 1 week from Wednesday to Sunday from 9h00 to 18h00

Benefits:

• Breakfast items daily
• Free Lunch 3 times/week
• Work from Home plan
• Group Medical Plan
• Flexible Working Hours
• Personal Development allowance
• Corporate Discount Card
• Free Transportation
• Friday Drinks
• Quarterly Group events
• Referral Bonus Scheme
• Relocation allowance to Cyprus
• Annual Bonus based on Performance

TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference:  Merchant Account Manager – VAC-N485. We look forward to hearing from you!