Merchant Account Manager (VAC-N485)

Application deadline date has been passed for this Job.
This job has been Expired
Full Time
  • Employer: StaffMatters
Job Description

Our client is a fast-growing and innovative service provider established in Limassol with international exposure and due to continuous growth, they are looking to recruit a Merchant Account Manager to handle and manage our service providers (PSPs and EMIs mainly).

Our team consists of IT, Marketing, eCommerce & other high caliber professionals with experience in different industries.

Job Responsibilities:

  • Manage service providers’ applications, commercials, and agreements is in line with the different stake holders’ requirements.
  • Perform KYB review on service providers.
  • Create and/or Organise service providers information logging, reporting, and sharing processes.
  • Perform research, analysis and presentation of new payment and risk management solutions to the head of department according to the current business needs and growth strategy.
  • Be on top of new payments and risk management solutions and trends within the industry.
  • Develop strong professional relationships with business partners, all customer-facing departments, finance, and compliance teams.
  • Keep suppliers up to date with relevant company business needs and requirements.
  • Regularly initiate performance and cost analysis on tools and department procedures.
  • Perform payment methods configurations and testing.
  • Perform various computations, reconciliations and produce relevant reports.
  • Contribute to ensure the overall readiness of all departments for the launch of new ecommerce products and functionalities.
  • Be one of the points of contact for internal stakeholders for high level queries and ensure stakeholder reports are always kept up to date.
  • Constantly develop self to increase personal contribution to the role.


  • Solid demonstrated working knowledge of at least 3 of the 5 below points:
  1. Project and tasks management.
  2. Platforms/systems technical implementation and optimisation.
  3. Business relationship management.
  4. Online payment and/or Risk management systems.
  5. Business Analysis and process optimisation.
  • At least 3 years of proven experience in a similar leading role within the high-risk merchant industries.
  • Fluent in English, spoken and written
    Proficiency with Microsoft Office applications, particularly Excel

Other skills:

  • Good planning, organizational and time management skills, including ability to estimate effort and duration of Project Management tasks
  • Coaching and Team Leading skills.
  • Meticulous, takes initiative and possesses good analytical skills.
  • Efficient Recruitment.
  • Organised, efficient, and looking to succeed within a results-driven team.
  • Attention to details, inquisitive nature and confident in the decision making.
  • Self-starter and able to work without direct supervision.3
  • Ability to motivate oneself and others in challenging conditions.
  • Flexibility to work on call evenings and/or weekends if needed.

Working hours:

Working on shifts (5 days a week from 9h00 to 18h00). Example 1 week from Wednesday to Sunday from 9h00 to 18h00


  • Breakfast items daily
  • Free Lunch 3 times/week
  • Work from Home plan
  • Group Medical Plan
  • Flexible Working Hours
  • Personal Development allowance
  • Corporate Discount Card
  • Free Transportation
  • Friday Drinks
  • Quarterly Group events
  • Referral Bonus Scheme
  • Relocation allowance to Cyprus
  • Annual Bonus based on Performance

TO APPLY for this job opportunity, send your CV (in English please) to and include the reference:  Merchant Account Manager – VAC-N485. We look forward to hearing from you!