- Employer: Emerald Zebra
- Career Level: Experienced ( 3 years + )
Job Description
Junior Network Analysts ready for your next career move and seeking a rapidly growing FinTech firm and world-class provider of online trading technology and multi-asset financial products based in Limassol, Cyprus?
Come join our client’s team of professionals as a Junior NOC Analyst and build your successful career!
A new position and department for the firm with the aim to enable the Group to continue to scale and create a dedicated specialization for network operations and trading infrastructure but at the same time providing you with the opportunity to grow and develop your knowledge and experience in the fast-growing FinTech industry.
The Network Operations Centre (NOC) team’s primary objective is to ensure network operations and trading infrastructure support to the Group’s systems globally 24×7 and to improve network operations globally and trading infrastructure for the Group. The NOC team is one of the Information Technology pillars thought the Group and works alongside the corresponding IT pillars (Network Operations Centre, Security Operations Centre, Operational IT).
Responsibilities:
- Monitoring Cloud infrastructure AWS, Azure, Alibaba, Microsoft Office 365
- Financial Services Data Centre support
- Ensure that the global network of the Group is fully functional
- Support any new innovative technologies for NOC usage
- Incident handling, escalation, reporting, tracking issues, troubleshooting problems
- Following documentation on processes and procedures
- Network support for internal security investigation
- Ensure monitoring solutions are up to date and adequate for support requirements
- Work with external providers such as PrimeXM, Beeks, One zero
- Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
- Report network/systems operational status by gathering and prioritizing information and managing projects
Skills and Competencies:
- Understanding of the OSI or TCP/IP model
- SNMP/Syslog understanding
- DNS understanding
- Ability to assess and prioritize faults and respond or escalate accordingly
- Strong analytical skills and ability to collate and interpret data from various sources
- Basic understanding of any NMS application such as Zabbix, Solarwinds, PRTG, Azure monitoring, AWS monitoring or any other similar solution
- Process orientated with meticulous attention to detail
- Excellent communicator, able to effectively describe technical issues to non-technical audiences including other internal teams
- Understanding of Virtualization technologies
- Experience within a 24/7 NOC operation is a plus
- Basic Linux CLI and sysadmin skills are a plus
Group Values:
- Innovation – embraces innovative technological solutions to stay ahead of its peers, gain market share and create shareholder value.
- Collaborative Culture – is proud of its collaborative culture and unifies its resources to expand the boundaries of possibilities and ideas with the goal of achieving excellence.
- Ethics – focuses on leading the industry by applying strong ethical and transparent business practices which will be reflected in the way we interact with our clients, thereby building trust and loyalty.
- Freedom of Expressions – provides a supportive environment that promotes the freedom of ideas and the opportunity to innovate and contribute to new ways of doing things.
To apply for the Junior NOC Analyst career opportunity in Limassol, Cyprus, please send your CV to georgia.michaelides@emeraldzebra.cy
