German Speaking Customer Support Representative

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This job has been Expired
Full Time
  • Employer: Golden Careers
Job Description

Job Description

Our client is a global industry-leading information technology firm. They are committed to enhancing their technological capabilities and thrive on a sustainable growth trajectory built on innovation and excellence. Currently, they are looking for a Customer Support Representative (German Speaking)  to join their exceptional team in Nicosia.

Reference #: GC004270

Job Responsibilities

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Identify and assess customers’ needs to achieve satisfaction via email and phone calls
  • Follow communication procedures, guidelines, and policies
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Communicate with other departments concerning client issues/complaints


  • Fluent or native German Speaker
  • Strong command of the English language
  • Proficiency in web-surfing and multitasking


  • Office experience
  • Hard working with the ability to work autonomously
  • Able to focus on a specific task for an extended period
  • Any other language will be considered a plus

  Benefits we’re offering you:

  • Discretionary annual salary increases
  • Discretionary bonuses twice a year
  • Private health & life insurance
  • Fitness Allowance