French-Speaking Customer Care Officers – Limassol

Application deadline date has been passed for this Job.
This job has been Expired
Full Time
  • Employer: XM
Job Description

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieve targeted results

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent French speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

 

Type of employment: Full time

Location: Limassol, Cyprus

All applications will be treated with strict confidentiality!

Apply here

 https://www.xm.com/careers/ccofr1021