- Employer: Golden Careers
Job Description
Job Description
Our client’s company was founded in 2009, and since then has grown to a large and well established international investment firm while becoming a true industry leader. They are committed to identifying potential, nurturing talent and rewarding high performance. They are currently looking to hire an English speaking customer care officer.
Reference #: GC003146
Job Responsibilities
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
Requirements
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
