Client Onboarding Specialist

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This job has been Expired
Full Time
  • Employer: Uniteam Recruitment
Job Description

On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Client Onboarding Specialist to be based at their offices in Nicosia, Cyprus.

Main Duties and Responsibilities

  • Complies with the Company’s policies and procedures, including audit requirements, confidentiality, AML/CTF, information security and data privacy of the Company’s customers and end-users.
  • Manages the initial on-boarding and ongoing operational merchant due diligence and card scheme compliance.
  • Maintains and reviews current information on existing accounts.
  • Ensures merchants are on-boarded according to iSX Financial policies and procedures.
  • Contacts merchants, requesting, gathering and checking completeness of all merchant due diligence data, information and/or documentation required per Company Procedures.
  • Verifies data, documents and information including checks of merchant incorporation status via company house/company registrar, regulators, specialist databases and public access databases.
  • Identifies and verifies persons of significant control, including beneficial owners.
  • Identifies and verifies that merchants have appropriate licensing to operate in AML/CFT regulated sectors, including checking the status of the license, any geographical limitations set by regulators on operators, fines and/or sanctions imposed.
  • Records merchant status for on-boarding and goes live as well as keeping accurate records at termination to ensure records are always up to date.
  • Sets up accurate and precises’ filing systems whether soft / hard copy, according to iSX Financial policies and procedures.
  • Carries out merchant on-boarding checks on websites (where appropriate) including ghost shopping and investigation of merchant compliance to card schemes and where relevant, regulators.
  • Summarizes status and compiles the above into pre-agreed formats for review by the Chief Risk Officer, the AMLCO and the Chief Operating Officer
  • Updates the above on an annual basis for each merchant

Job Requirements

  • University degree in Finance, Law or other related field
  • Minimum 1-2 years of experience in underwriting  merchant
  • Proficiency in English (both written and oral)
  • Prior merchant services, client onboarding or underwriting experience
  • Solid analytical, negotiation and problem-solving skills
  • Time management skills, good communication skills and negotiation ability.
  • Ability to communicate effectively with our client and business partners


  • Competitive Salary
  • Private health insurance plan participation
  • Performance Bonus, including mix of cash and share-based scheme of company stock for outstanding performers

All CVs will be handled with the utmost confidentiality.