- Employer: D. E. Lavoro Agency Ltd
Job Description
On behalf of our client, a well-established and well-known broker,
we are looking to hire 𝗕𝗮𝗰𝗸 𝗢𝗳𝗳𝗶𝗰𝗲 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 –
𝗣𝗼𝗿𝘁𝘂𝗴𝘂𝗲𝘀𝗲 to join a dynamic team in Limassol.
Main responsibilities:
· Implementation of the internal regulations and procedures for the department
· Internally assisting all departments with any issues related to client documentation, funding & refunds
· Documents acquisition, filing & verification
· Ensure continuing competence in accordance with the CySEC regulations
· Processing deposits, withdrawals and refunds based on established policies and procedures
· Perform Anti-Money-Laundering (AML) and PEP checking
· Dealing directly with clients queries over chat system, e-mail, and phone
· Helping customers with payments, withdrawals and documentation process
· Solving problems and dealing with unsatisfied customers
· Performing other ad hoc tasks, as requested
· Responsible for monitoring, managing and executing client funding requests
· Accessing and processing several transactions daily
· Doing KYC checks / on-boarding new retail clients
Requirements:
· Minimum 1 year experience in a similar position
· Excellent verbal and written communication skills in English & Portuguese
· Efficient and detail-oriented
· Computer and numerically literate
· Ability to work in evening shift (16:00-24:00) is a must
· Valid work permit required
Benefits:
· Good remuneration package according to qualifications
If you are interested in the position, send your CV to stavriana@lavoro.com.cy
