Partners Operations Manager

Application deadline date has been passed for this Job.
Golden Careers Recruitment
  • Post Date: 28/06/2021
  • Views 114
Job Overview

Job Description

Our client is a well-established and ambitious globally regulated (including CySEC) CFD and Forex Broker with Head Quarters in Australia and further offices internationally.

They are currently looking to recruit a full-time Partners Operations Manager to join their growing team in Limassol. The successful candidate will ideally have experience in customer service/sales within the FX  industry and knowledge of affiliates / IB / partnerships markets will be considered an advantage.

Job Responsibilities

  • Assist in the onboarding of Affiliates / IB’s/ Money Managers and other company partners.
  • Acquisition of new partners
  • Negotiate the terms of each partnership based upon the existing rebate structures.
  • Assist in the monitoring of affiliates and IBs on a daily basis to optimize affiliate activities and partner performance.
  • Educate the partners on the company’s platforms, trading products, account opening/deposit, and withdrawal procedures.
  • Proactively work to retain existing business and reactivate partners.
  • Maintain direct contact with affiliates and IBs via telephone, live chat, and email, ensuring excellent service standards and loyalty.
  • Enforce a prudent approach and due diligence to the regulatory framework as per the company policies, ethos, and ethics.
  • Working with the team to ensure KPIs are met.
  • Supporting and assisting all departments as required.
  • Travel to affiliate conferences and events where required.

Requirements

  • A good understanding of forex CFD’s and at least 1 year’s experience in the industry, preferably in a sales/customer service position.
  • Knowledge of affiliates / IB / partnerships markets will be considered an advantage.
  • Driven and results orientated
  • Strong negotiation skills.
  • Computer literacy with an excellent working knowledge of Microsoft Office applications.
  • A team player with excellent communication skills.
  • Excellent customer service skills

Benefits

  • Competitive remuneration package and Health Insurance following probation period.
Job Detail
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