Junior Key Account Manager (no forex) (VAC-F20468M)

Application deadline date has been passed for this Job.
StaffMatters Recruitment
  • Post Date: 11/06/2021
  • Views 140
Job Overview

Our client, a Translation Services Company, is looking for a Key Account Manager for their office in Limassol. The Key Account Manager is responsible for developing existing business relationships and reports to the Head of Operations. Training will be provided.

Responsibilities:
Work directly with the client, to ensure communication is established, client brief is setup, and all needed information has been received, to ensure best possible result in the projects
Negotiating the Project’s details with the Customer (language combinations, file types, special instructions, terms, delivery deadline)
Finalize and deliver the Project following up with the Customer’s instructions and guidelines
Update the Customer’s profile regarding the payment method in the database
Work closely with Project Managers to ensure that all projects are handled appropriately with keen attention to detail for outstanding quality
Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
Research and develop sound understanding of all market industries relevant to the company, including industry leaders, current events, and any other pertinent data
Perform other special projects or duties as assigned
Work closely with the Head of Operations, Project Managers and BDMs to ensure all the needed information has been received from the potential/new client

Qualifications:
Bachelor’s Degree in Business Administration, Marketing, Finance or similar fields
At least 1 year experience as a Key Account Manager, Customer Support Officer or a relevant role in LSP companies
Exceptional English verbal and written communication skills
Tech-savvy with excellent knowledge of MS Office tools, CRM Software
Must demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Knowledge of CAT tools (MemoQ, Trados, SDL, WordBee, WordFast, XTM)
Time management and planning skills
Excellent business communication skills
Strong problem-solving and analytical skills
Detail orientation with the ability to multitask
Independence in carrying out assigned tasks
Team player

The working hours are 9am – 6pm

TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference:  Junior Key Account Manager (no forex) – VAC-F20468M. We look forward to hearing from you!

 

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