Head of Education & Training (VAC-F20341M)

Application deadline date has been passed for this Job.
StaffMatters Recruitment
  • Post Date: 12/05/2021
  • Views 262
Job Overview

Our client, a Regulated Forex Company with a comfortable office in the city center in Limassol, is looking to hire a Head of Education & Training.

Responsibilities:
Identify the training needs and develop a training strategy
Develop training courses for new sales employees
Course material must cover topics such as general company and HR information, best sales practices, correct use of the call scoring system, use of CRM and reporting, etc.
Ensure to train the new employees to use the correct CRM statuses to define the client lifecycle
Develop training modules explaining compliance rules and ensure that all training material is compatible with local compliance and regulations by broker
Develop annual employee assessment tests regarding product knowledge and sales specific knowledge
Develop short education videos and text modules to ensure employees are up to date on key internal and external changes
Assign training and testing modules and track the progress of their successful completion
Develop individual training plans and provide necessary resources and assistance
Prepare reports to communicate outcomes of quality activities to VP Sales.

Requirements:
Excellent command in English, both oral and written. Additional languages will be considered as an advantage
Previous experience in FX Sales roles is mandatory
Experience in the same position or FX industry will be considered as an advantage
Confident in communicating with both management and employees
Planning and organizing with strong attention to details
Data collection, management and analysis
Sound judgment & decision-making skills
Strong presentation skills.

TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference:  Head of Education & Training – VAC-F20341M. We look forward to hearing from you!

 

Job Detail
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