As a part of our growing multilingual User Operations team, you’ll spend most of your time interacting with our users and ensuring that they have a stellar BridgerPay experience.
Job description
BridgerPay is a payment orchestration tool that integrates 350+ PSPs through one API. It allows merchants to boost revenue, lower costs, and save time. Our simple UI gives merchants control over their payment stack. We empower businesses by simplifying how they manage payments.
While helping our users, the User Operations team works closely with every other team in BridgerPay, learning the intricacies of how we build products, manage payments, and keep users happy.
As a part of our growing multilingual User Operations team, you’ll spend most of your time interacting with our users and ensuring that they have a stellar BridgerPay experience. Many of our User Operations team members also go on to specialize in specific areas like payments, sales, and products.
You will
Spend the majority of your time interacting with BridgerPay merchants by email or Intercom.
Work closely with other teams to improve our products offering and our messaging
Spend some time analyzing our processes and suggesting changes to help scale our operations
Gain unique insights into how businesses that use BridgerPay want to scale and operate
Have an opportunity to learn how BridgerPay operates from the ground up and have a real impact on the future of the organization.
We’re looking for someone who
Enjoys writing and can do it quickly and clearly (you need to be fluent and highly proficient in English)
Has a BA in computer science, information technology or a technical background
Enjoys talking about technical concepts, has great analytical skills, and will be comfortable explaining how BridgerPay works to a range of audiences
Can empathize with users and quickly grasp the issues they’re facing
Enjoys the puzzle of solving open-ended problems
Loves constantly learning about an evolving product
Is happy to take on new projects
Company Location
Limassol, Cyprus
What we offer
An attractive remuneration package based on qualifications and experience
Employee Share Option Plan (ESOP)
Modern and neat office in Limassol Centre with coffee and a fully stocked fridge
Lavish breakfast served every morning
We have a Playstation 😁
Top-notch engineering team ready to help you anytime
