Dutch Customer Support (VAC-F20689M)

Application deadline date has been passed for this Job.
StaffMatters Recruitment
  • Post Date: 02/08/2021
  • Views 47
Job Overview

Our client, a CySEC Regulated FX Company based in Limassol, is looking to hire a candidate to fill the position of Dutch Customer Support.

Responsibilities:
Responding to client queries relating to account management
Provide client support including technical, operational.
Responding to incoming inquiries from clients via email, live chat and telephone in a timely and professional manner
Build on Client relationship management
Assisting in the implementation of new procedures and processes.
Adhere to revisions to existing compliance practices and procedures
Co-operation and participation with ongoing training program
Interacting with other departments as necessary to meet client’s needs
Maintaining professionalism at all instances

Requirements:
Fluency in Dutch and English any other European language considered an advantage
Previous experience in a Customer Support role in FX will be considered an advantage
Attention to details and quality of work
European citizenship.
Client facing experience.
Genuine interest in financial markets
Basic IT troubleshooting skills.
Ability to perform in a fast-paced environment

The working hours are 9am-6pm / 10am-7pm

TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference:  Dutch Customer Support – VAC-F20689M. We look forward to hearing from you!

 

Job Detail
Shortlist Kindly, mention in your cover letter that - Job Link Cyprus - is your job referral.
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