Our client is a well-established online gaming company located in Limassol. They are currently looking for a motivated and dynamic Account Manager to join our team. The successful candidate will be detail-oriented and will have an excellent command of the English language.
- Be the primary point of contact, build and manage long term close relationships with a portfolio of allocated B2B clients.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Manage multiple B2B clients in a professional and organized manner. Complete regular client review e-meetings. Create and manage backlogs of client requirements.
- Take part in negotiating, creating and executing joint marketing campaigns with the B2B client
- Work with B2B clients to compile data and insights on product performance, the effects of targeted campaigns and promotions etc.
- Up-sell the existing B2B clients for new products and premium offerings. Work with them to broaden the product footprint within their business.
- Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, including Operations and CRM, and to communicate feedback on client requirements,
- Work towards achieving the individual targets and reaching the department KPIs
- Analyse B2B client services and traffic patterns to advice on customer growth
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Responsible for working with the Sales team to on board and integrate new clients and developing existing client relationships
- Experience in the industry will be considered an advantage
- Portfolio management experience will be considered an advantage
- Proficient user of MS Office tools
- Excellent written and verbal command of the English language
- Attention to detail and quality of work
- European citizenship
Remuneration & Benefits:
- Career development
- 21 day’s annual leave
- Group Medical Scheme
- Complimentary lunch
- Team building activities